Privacy Policy
Consent for Treatment & Related Services
Consent to Telehealth
Financial Agreement
Terms & Conditions
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Privacy Policy
IMPORTANT: BY USING OUR WEBSITE AND SERVICES, YOU AGREE TO HAVE READ AND UNDERSTOOD THE PRIVACY POLICY FOUND HERE.
Introduction
This Notice describes our practices regarding the use and protection of your health information. We respect the privacy of your health information and are committed to maintaining our confidentiality obligations.
1. Our Commitment to Your Privacy
We understand that your health information is personal and sensitive. We are committed to protecting your privacy and confidentiality. We maintain records of the care and services provided to you, necessary for your care and to meet legal requirements.
2. How We May Use and Disclose Your Information
We use and disclose health information for various reasons. Primarily, this includes, but is not limited to, treatment, payment, and healthcare operations. We might use or disclose your information for:
Treatment Purposes: Your health information may be used or disclosed to other healthcare providers involved in your treatment.
Legal and Administrative Proceedings: We may disclose your information in response to a court order, subpoena, or other legal processes.
Emergency Situations: In emergencies, we may use or disclose your information as necessary.
3. Authorizations Required for Certain Uses
Some uses and disclosures of your information, like psychotherapy notes, marketing purposes, or sale of information, require your explicit authorization.
4. Uses and Disclosures Without Your Authorization
We may use and disclose your information without your authorization for purposes such as public health activities, law enforcement purposes, research, and other legal requirements.
5. Your Rights and Choices
You have rights regarding your health information, including:
Requesting Restrictions: You may request limits on our use or disclosure of your information.
Confidential Communications: You have the right to request that we communicate with you in a certain way or at a certain location.
Access to Your Information: You have the right to access, inspect, and obtain a copy of your health information.
Amendments to Your Information: You may ask us to amend your health information if you believe it is incorrect or incomplete.
Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your health information.
6. Changes to This Notice
We reserve the right to change our privacy practices and this Notice. The new notice will be available upon request, in our office, and on our website.
Consent for Treatment & Related Services
Introduction
This consent form is to provide you, the patient, with information about the medication, therapy, and case management services available at Gainful Pragmatic Solutions (GPS), which may be delivered both in-person and remotely. Understanding the nature of these services and their delivery methods is crucial for making an informed decision about your treatment. Please read this document carefully and discuss any questions or concerns with your GPS team .
1. Description of Treatment and Delivery Methods
Medication Management: Prescription and monitoring of medications, which can be discussed and managed through in-person visits or remotely via phone or video conferencing.
Therapy Services: Including individual, group, or cognitive-behavioral therapy, which can be conducted in-person or remotely.
Case Management Services: Involves assessment, planning, and coordination of care, available both in-person and through remote communication.
2. Modes of Treatment Delivery
In-Person Services: Offer the benefit of direct, face-to-face interaction and may be more suitable for certain types of assessments and interventions.
Remote Services (Telehealth): Include phone calls and video conferencing. These are convenient and can increase accessibility to services but may have limitations such as reduced personal interaction, potential technical issues, potential for misdiagnoses or inappropriate treatment due to inability to obtain certain information such as a physical exam and may not be suitable for all types of interventions or emergency situations.
3. Potential Benefits
Potential benefits of treatment at GPS may include improved symptom management and mental health, enhanced coping strategies and daily functioning, and accessibility and convenience of remote services. Your clinical team will discuss further benefits of therapy prior to starting therapy and your medical team will discuss benefits of medication or non-medication treatments prior to starting treatment.
4. Risks and Limitations
As with all treatment of health conditions, including mental health, there is a risk of worsening health. Providers at GPS are appropriately credentialed and experienced to provide care and we strive to provide safe, effective, timely, and compassionate care to all our patients. Medications and other forms of treatment may have inherent risks include adverse effects. There is a risk of emotional discomfort during visits; however, our medical and clinical providers are experienced and will work closely with your preferences for care to minimize this risk. Additionally, there are technical issues, privacy concerns, and potential limitations in the effectiveness of remote services compared to in-person services. Your clinical team will discuss further risks of therapy prior to starting therapy and your medical team will discuss risks of medication or non-medication treatments prior to starting treatment.
5. Alternatives to Treatment
Your clinical team will discuss alternatives to therapy prior to starting therapy and your medical team will discuss alternatives to medical treatment prior to starting treatment.
6. Confidentiality and Records
All treatment records will be kept confidential and in compliance with HIPAA regulations. This includes both in-person and remote encounters.
7. Patient Rights
You have the right to inquire about any aspect of your treatment, refuse or stop treatment, and be informed about your progress. To exercise this right, please let your GPS team know.
8. Consent to Treatment
By using our services, you acknowledge that you have read and understood the information provided, had the opportunity to ask questions, and consent to the medication, therapy, and/or case management services, including their delivery through in-person and remote methods.
Consent to Telehealth
Introduction
Telemedicine involves the delivery of healthcare services using electronic communications, information technology or other means between a healthcare provider and a member who are not in the same physical location. Telemedicine may be used for diagnosis, treatment, follow-up and/or member education, and may include, but is not limited to:
Electronic transmission of medical records, photo images, personal health information or other data between a member and a provider;
Interactions between a member and provider via audio, video and/or data communications.
Use of output data from medical devices, sound, and video files.
The electronic systems used by Gainful Pragmatic Solutions (GPS) will incorporate network and software security protocols to protect the privacy and security of health information and imaging data, and will include measures to safeguard the data to ensure its integrity against intentional or unintentional corruption.
Possible Benefits of Telemedicine
Can be easier and more efficient for you to access medical care and treatment.
You can obtain medical care and treatment at times that are convenient for you.
You can interact with providers without the necessity of an in-office appointment.
Possible Risks of Telemedicine
Information transmitted to your provider(s) may not be sufficient to allow for appropriate decision making by the provider(s).
The potential inability of your provider(s) to conduct certain tests, assess vital signs in-person, conduct an in-person physical exam, or full visualize your body may in some cases prevent the provider(s) from providing a diagnosis or treatment or from identifying the need for emergency medical care or treatment for you.
Your provider may not be able to provide treatment for your particular condition via telemedicine and you may need to seek alternative care.
Delays in medical evaluation/treatment could occur due to failures of the technology.
Security protocols or safeguards could fail causing a breach of privacy.
Given regulatory requirements in certain jurisdictions, your provider(s) treatment options, especially pertaining to certain prescriptions may be limited.
By accepting this Consent to Telehealth, I acknowledge, understand, and agreement to the following:
I have read this Consent to Telehealth carefully and understand the risks and benefits of the use of telemedicine in the medical care and treatment provided to me through GPS platform by “Providers”.
I give my informed consent to the use of remote services by staff affiliated with GPS.
I understand that the delivery of healthcare services via telemedicine is an evolving field and that the use of telemedicine in my medical care and treatment may include uses of technology not specifically described in this consent.
I understand that while the use of telemedicine may provide potential benefits to me, as with any medical care service no such benefits or specific results can be guaranteed. My condition may not be cured or improved, and in some cases, may get worse.
I understand that “Providers” may determine in his or her sole discretion that my condition is not suitable for treatment using telemedicine, and that I may need to seek medical care and treatment in-person or from an alternative source.
I understand that the same confidentiality and privacy protections that apply to my other health care services also apply to these telemedicine services.
I understand that I have access to all of my health and wellness information pertaining to the telemedicine services in accordance with applicable laws and regulations.
I understand that if I choose to correspond to staff affiliated with GPS via a non-HIPAA compliant platform such as a personal email (e.g., Gmail, yahoo mail, etc..), my data and information is being transmitted via a fully HIPAA-compliant mechanism and thus there is risk for compromise or leak of my information. I also understand that HIPAA-compliant email options exist, and it is recommended that I use one to interact with GPS affiliates.
I understand that I can withhold or withdraw this consent at any time by informed my GPS team. Otherwise, this consent will be considered renewed upon each new telemedicine consultation with “Providers”.
I agree and authorize GPS and its affiliates to share information regarding my care with other individuals for treatment, payment, and healthcare operations purposes.
Terms & Conditions
IMPORTANT: BY USING OUR WEBSITE AND SERVICES, YOU AGREE TO THE TERMS & CONDITIONS OUTLINED HERE.
Introduction
Gainful Pragmatic Solutions LLC (GPS) is a renowned mental and behavioral health service provider based in Arkansas. These Terms and Conditions provide a framework governing your interactions with GPS, including but not limited to the use of our website, in-person services, remote consultations, counseling, case management, and telehealth services.
Acceptance of Terms
By accessing our website or availing of our services, you agree to be legally bound by these Terms, forming a binding contract if you are of legal majority. If you do not agree to any part of these Terms, you are required to abstain from using our services and website.
Service Scope
GPS offers a broad spectrum of mental and behavioral health services. This includes a diverse range of medical services, counseling options, case management solutions, and various therapeutic interventions. These services are available in multiple formats including in-person consultations, phone-based counseling, video conferencing, messaging through our patient portal, and state-compliant telehealth services.
Responsible Use of Website and Services
The GPS website and services are to be used responsibly. Prohibited actions include, but are not limited to, the introduction of harmful digital elements, unauthorized access attempts, and any disruptive or unethical behavior that compromises the integrity of our services or website.
Data Protection, Privacy, and Confidentiality
GPS adheres to HIPAA and manages patient data securely. For more information, see “Privacy Policy.”
Patient Responsibilities
Patients are obliged to provide accurate health information and adhere to their prescribed treatment plans. This includes responsibilities related to scheduling, attending appointments, and timely communication for any necessary changes to appointments.
Financial Terms and Responsibilities
GPS provides clear and explicit information regarding billing, insurance policies, and payment requirements. Patients are responsible for comprehensively understanding their insurance plans, including co-pays, deductibles, and any additional expenses. GPS retains the right to modify its fee structures, ensuring that any changes are communicated effectively to patients. See “Financial Agreement” for more details.
Liability, Risk Acknowledgment, and Informed Consent
GPS maintains a safe environment, but we are not liable for typical business-related injuries, accidents, or harm. Recognizing the inherent risks in mental health treatment, including the possibility of misdiagnoses, adverse reactions to treatment, or potential deterioration in mental health, these risks are thoroughly communicated to patients before treatment, ensuring informed consent.
Service Termination
GPS reserves the right to terminate services under specific conditions including, but not limited to, non-compliance with treatment plans, repeated missed appointments, or if continuation of care is determined to be non-beneficial or harmful. The termination process will involve comprehensive communication and appropriate transition of care.
Governing Law, Arbitration, and Dispute Resolution
Governed by Arkansas law, disputes under these Terms shall be settled through a detailed binding arbitration process in Arkansas.
Periodic Updates and Agreement to Amended Terms
GPS may update these Terms periodically to reflect changes in legal requirements, service offerings, or other significant factors. Continued use of our services or website post-update implies acceptance of the revised Terms.
Contact and Communication
For any inquiries or concerns related to these Terms, patients and users are encouraged to reach out to GPS through our specified communication channels.
Clause Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be in full effect.